Warranty registration and factory support is only available for BAK Industries products purchased as new through an Authorized BAK Industries dealer.
Products purchased at discounted rates on auction sites such as Ebay and Craigslist, to name a few, will not be covered under factory warranty under any circumstance. BAK Industries is unable to verify whether products sold through Auction Sites are new, used, or refurbished, and as such, we are unfortunately unable to warranty such purchases. We advise using caution when buying through auction sites as you'll be doing so at your own risk.
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